01
Instant Tier-1 Resolution
Resolves 80% of support tickets instantly using RAG — pulling accurate answers from your knowledge base, FAQs, product docs, and policies.
AI Customer Support
AI That Resolves 80% of Support Tickets Instantly
We build AI customer support agents trained on your products, policies, and FAQs. They handle Tier-1 and Tier-2 tickets instantly, across every channel, 24 hours a day — escalating only when a human is genuinely needed.
RAG-powered · Multi-channel · Real action capabilities · Starting at $1,000
80%
Tickets resolved by AI
< 5s
Response time
24/7
Coverage
60%
Cost reduction
01Capabilities
AI Support Agent Capabilities
02
24/7 Coverage
Never goes off shift, never calls in sick, never misses a chat. Global customers get instant support regardless of timezone.
03
Multi-Channel Support
Handles support across your website chat, Intercom, Zendesk, WhatsApp, and Slack — one AI, every channel, unified responses.
04
Human Escalation Logic
Detects edge cases, angry customers, and complex issues. Routes to a human agent with full context summary — customer never repeats themselves.
05
Real Action Capability
The agent doesn't just answer questions — it issues refunds, looks up order status, resets passwords, and updates account details autonomously.
06
CSAT & Analytics
Track resolution rates, CSAT scores, deflection rates, and top issue categories. Use data to improve both the AI and your product.
02Industries
Industries We Build AI Support For
01
SaaS & Tech
Bug triage, account management, onboarding support
02
E-commerce
Order tracking, returns, shipping enquiries
03
Healthcare Admin
Appointment queries, insurance, patient intake
04
Financial Services
Account queries, transaction help, compliance FAQs
05
Legal
Client intake, document status, scheduling
06
Hospitality
Booking enquiries, policy questions, check-in help
▸Get Your Free AI Audit
Deploy Your AI Support Agent
Tell us your current ticket volume and top support categories. We'll show you what the AI can resolve — free demo included.
Free consultation • No obligation • Reply within 24 hours
Location
Remote team serving US, UK, Europe & Australia
Reply Time
Within 24 hours
Prefer a call?
Book a free 30-minute discovery call to discuss your automation needs. Remote-first agency serving US (EST/PST), UK (GMT), and AUS (AEDT) timezones.
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